Business Process Owner Global

Job Description

In line with the vision for One Fugro, the company is undergoing a global transformation of finance shared services to develop and implement standardised, optimised finance processes across regional Shared Service Centres (SSCs) and entities globally.

For our head office in Leidschendam, the Netherlands, we are seeking a Busines Process Owner (BPO) with experience in O2C and Record to Report (R2R) understand current finance processes, develop and document target processes, and implement them across SSCs globally.

In this role, you will act on behalf of global finance for SSC finance processes to drive the standardization and optimization of best practice target processes. Your role is crucial in ensuring the effective mapping, design, and implementation of global finance processes to support finance operations in regional FSSCs and entities. This includes managing change activities for global implementation.

Your role

Process Management:

• Oversee the end-to-end Order to Cash process, ensuring timely and accurate order processing, invoicing, and cash collection.

• Manage sub-processes, activities, and working instructions using the 2C8 process modeling tool, and design process artifacts including KPIs, RASCI, and process controls.

Optimization:

• Identify and implement process improvements to enhance efficiency, reduce cycle times, and minimize errors.

• Drive the design of standardized, harmonized global processes in line with best practices to prevent region-specific processes, except for local legal/regulatory requirements

• Compliance:

• Ensure all O2C processes comply with relevant regulations and internal policies.

• Ensure all process documentation is captured and stored in the 2C8 process repository, supporting a strong internal control and control measurement culture.

Performance Monitoring:

• Develop and monitor key performance indicators (KPIs) to track process performance and identify areas for improvement.

• Provide current vs. target process fit-gap analysis for the deployment of target business processes to regional FSSCs in alignment with the global ERP implementation roadmap (IFS).

Stakeholder Collaboration:

• Work closely with cross-functional teams, including Sales, Customer Service, and Finance, to ensure seamless process integration and address any issues.

• Collaborate with global and regional process owners, including SSC Operations Managers, Team Leads/Senior Accountants, and global finance, to understand end-to-end processes and controls.

Risk Management:

• Identify potential risks in the O2C process and implement measures to mitigate them.

Training and Development:

• Provide training and support to team members to ensure they are proficient in O2C processes and best practices.

Continuous Improvement:

• Drive continuous improvement initiatives to keep the O2C process aligned with business goals and industry standards.

• Assist in change management activities, including identifying, prioritizing, and delivering process improvement initiatives in line with roadmaps and problem-solving to achieve required outcomes.

Your track record

• You have a bachelor’s or master’s degree in Accounting/Business Economics or related;

• You have experience in O2C and R2R processes and of solid process mapping using industry standard process modelling tools;

• You have knowledge of mapping existing processes and designing process improvements towards best practice;

• You know how to conduct gap analysis between existing and target process improvements in line with required business needs;

• You have previous experience in managing implementation of improved processes within regional SSC environments;

• You are driven to facilitate sustainable change management, and to increase end-user satisfaction and productivity using process improvement methodology and tools;

• You are a good communicator with excellent English language skills (both written and oral) who feels comfortable in an international & multi-stakeholder setting.

What Fugro offers

• A diverse and inclusive working environment;

• A competitive salary;

• 29 holidays per year based on a fulltime employment (of which 4 are appointed by Fugro management) and the possibility to purchase 12 additional days;

• Extensive career & training opportunities both nationally and internationally;

• Flexible working hours and the ability to work from home in accordance with your manager and corporate policies;

• Commuting allowance;

• Modern pension scheme;

• Collective health insurance;

• Possibility to register with our corporate fitness plan;

• Coaching options through our EAP (Employee Assistance Program).

Are you interested?

Please visit our Company Page to find out more on what it is like to work at Fugro.

For further information, please contact Diana Martinez, Senior Talent Acquisition Partner, tel. +31 (0)6 43 77 72 28

After you have applied

• You will receive an automated confirmation-email of the receipt of your application.

• When we see a match, we will invite you for the first interview within a couple of days. Of course, you will also receive a message if we will not invite you;

• After a successful first round, you will be invited for the second round.

• If we are both still positive after the second interview, we will make you an offer, and with that we hope to welcome you at Fugro!

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated**.**